Toolkit

Niner Central-Registration Resources

• Niner Central is the central student services center on campus. They provide many resources including financial aid and billing, student accounts, registration resources, and more. 
• When you visit the Niner Central website, you will find information on class registration. This includes how to register for classes, when to register, registration holds, course prerequisites, and course waitlists. You will also find information on how to add or drop classes to or from your course schedule.
• Niner Central also provides a Registration Resources page to answer any questions you may have about advising, changing your major, exam schedules, and class schedules. This page includes information on Schedule Wizard, a helpful tool to help you plan your course schedule and register for classes. 

The University Center for Academic Excellence (UCAE)

• The University Center for Academic Excellence, commonly referred to as the UCAE provides FREE academic support services to help students succeed in their courses. 
• Through the UCAE, students can schedule one-on-one or small group tutoring appointments, attend drop-in tutoring sessions, or seek 24/7 support through Tutor.com. 
• The UCAE also offers course support through Peer Assisted Learning (PAL) which are peer-led, structured group study sessions that are paced along with the course.  
• The UCAE also offers learning strategies support for topics like time management, managing procrastination, and study strategies. Students can attend workshops or schedule one-on-one consultations to help students develop effective and sustainable study habits. 
• If students are looking for academic support for the whole semester, they can be paired with a peer academic coach called a Success Guide who will check-in with them throughout the semester or join an Accountability Group for recurring structured, individual work time. 

The Center for Counseling and Psychological Services (CAPS) offers a variety of services centered around mental health and wellbeing.

• Individual Access Appointments
  • To make an appointment, CAPS is now utilizing a same-day access model. Before determining what services are best suited for a student's needs, students will now set up an access appointment., “To meet with a counselor, you can stop by their office or call 704-687-0311 (to meet virtually) from Monday to Thursday from 9:00 AM-11:30 AM and 1:30 PM-4:00 PM.  
  • This access appointment will last between 15-20 minutes and is focused on assessing student needs, addressing immediate concerns, and providing recommendations for services which may include short-term individual counseling
• Group Counseling
  • CAPS also offers group counseling for students, including groups aimed at specific aspects of their identity. 
  • CAPS offers a community drop-in space specifically for first-gen students to foster conversations around navigating UNC Charlotte as a First-Gen Niner. These sessions take place once a month on a Thursday from 3:00 PM-4:00 PM. Visit the  'Group Counseling' tab to learn more about the First-Gen Niner support group.
• Workshops
  • Students also have the opportunity to attend workshops hosted by CAPS that are designed to help students build skills to address common concerns. 
  • CAPS offers drop-in workshops (which do not require any registration or prior appointment with CAPS) as well as multi-session workshops. To participate in the multi-session workshops, students must attend a same-day access appointment with a CAPS clinician to ensure the workshops are able to address the student's needs.

The Center for Integrated Care (CIC) is here to address student needs by connecting them with campus and community resources. 

Appointments

• To schedule an appointment with the CIC, students can either use their online scheduling platform or call their office during normal business hours. 

Drop-In

• The CIC also offers drop-in hours in-person or via Zoom on Mondays and Thursdays from 10:00 AM-11:30 AM and Tuesdays and Wednesdays from 3:00 PM-4:00 PM. 

Services

• The Student Health  offers a variety of services to students including medical, pharmacy, nutrition, and LGBTQ+ services. Most services are covered by the student health fee, however, there may be an additional cost for some services, such as lab testing and X-rays. 

Insurance

• Students are required to have health insurance. Students may remain on their parents plan,  purchase an individualized plan, or purchase the university  Student Health Insurance Plan (SHIP).  The insurance is automatically billed to the student’s tuition account until action is taken.  Students must waive or enroll in this plan at the beginning of Fall and Spring semesters. For assistance with insurance please contact Student Health, 704-687-7400. 

Immunization

• North Carolina requires students entering college to submit a certificate of immunization that documents their compliance with all the required immunizations.  Steps to submitting this documentation can be found on the immunization page of the student health website. Students will received communication on compliance, please reach out ot our immunization team for additional questions. 

Pharmacy

• Student Health offers a pharmacy on-campus, which accepts most all major insurances.  Students can have prescriptions transferred and our pharmacy team can assist in this process.  In addition to prescription medications the pharmacy stocks over the counter medications.  

How to make an appointment

• Students are required to have appointments to visit the Student Health Center. Students can schedule appointments to the student health portal, call student health (704)-687-7400,  or stop by the office.

• The Center for Wellness Promotion (CWP) is here to help students make informed choices regarding their personal health and wellbeing. They can address issues such as alcohol, tobacco, and other drugs (ATOD) prevention , substance misuse recovery, sexual health, sexual and relationship violence prevention, and many other wellness issues students may face. 
• Students can schedule an appointment to meet with a member of the CWP Staff. For more information on scheduling an appointment specific to your needs, visit their website at https://wellness.charlotte.edu/schedule-appointment. 
• Students are able to get involved through volunteering with the CWP in a number of ways. Opportunities include volunteering as part of NAV (Niners Against Violence), sober tailgate events, Wellness Welcome Back in the Fall, Wellbeing Block Party in April, as well as, other wellness events and programs.
• Students are also able to apply for a student staff position to become a Wellness Peer Health Educator. Applications open at the start of each Spring semester for the next academic year. If selected, students become NASPA certified as a Peer Educator.

UREC is UNC Charlotte’s state of the art recreation center. With five floors and two pools, there is something for every student to stay active.

Group fitness

• At UREC, students can take group fitness classes for free. Group fitness classes are drop-in only, meaning students do not have to register for classes in advance. You can find the weekly schedule for group fitness classes at https://urec.charlotte.edu/group-fitness  

Intramural and club sports

• Students can join intramural and club sports through UREC. These teams are a great way for students to get involved and play a sport they love without the commitment of being a student-athlete. 

Demonstration kitchen

• UREC also offers a demonstration kitchen for students to learn their way around the kitchen. Located on the third floor, the demo kitchen offers classes and workshops for students to learn easy, fun, and nutritious recipes.

Niner Finances is a great resource to help students navigate their finances. Niner Finances offers a variety of resources depending on a student's needs. 

• Learning Modules
  • On their website, students have access to FREE learning modules. These modules are designed to help students learn about topics like financial literacy, budgeting, and student loans. New modules are also added throughout the year as they are completed. 
• Presentations / Workshops
  • Students can invite Niner Finances to speak to their club or organization about a variety of topics such as budgeting, credit, saving and investing, etc. Scheduling is available here.
• Individual Coaching Sessions
  • Students can schedule an individual coaching session with a member of the Niner Finances team. These sessions aim to help students develop skills, adjust financial behavior, and learn financial literacy. These sessions are free for students.
• Volunteer Income Tax Assistance (VITA)
  • Niner Finances coordinates tax preparation assistance allowing students an opportunity to learn how to prepare taxes and volunteer to support the campus community as well as to receive free tax assistance themselves.  You cannot schedule this through a traditional appointment with their team, however, you can receive more information here. 

• Student Assistance and Support Services (SASS) provides assistance to students who may be facing concerns or challenges that are impacting their academic or personal success. 
• Some of the services offered by SASS include absence verification, care and concern meetings, the Swipe Out Hunger program and withdrawal services.

The Office of Disability Services determines accommodations for students with disabilities including housing accommodations, classroom accessibility, testing accommodations, and more. 

• To access services, students will need to initiate this process by submitting documentation to provide information about their disability. 
• Students can learn more about the services offered and the steps to access these services by visiting the 'Student Services' tab on the Office of Disability Services website. 

The Jamil Niner Student Pantry provides food assistance to UNC Charlotte students and employees who are experiencing food insecurity.  

• Students can schedule one shopping appointment a week through the Food Pantry Shopping Appointment form. This form opens every Sunday at 7:00 am. When you arrive at the pantry, bring your student ID for check-in. If you miss your appointment, you will be unable to shop from the pantry that week. However, a bag of groceries will be provided to you. 
• The pantry is open during the summer to students enrolled in summer classes. During the summer, the pantry is open on Wednesdays from 11:30 am-4:30 pm. 

Safety and Security serves to engage with the campus community in relation to protection, health, and safety. Safety and Security is made up of three divisions: Environmental Health & Safety, Police & Public Safety, and Emergency Management  

• NinerAlerts are UNC Charlotte's main way of communicating threats to campus safety or operations to students. These alerts can be sent via University email, text message, digital screen take-over, social media, and/or alert sirens. Safety and Security will always send a NinerAlert to your University email address, but only utilizes the other methods dependent on the situation. Make sure your phone number is up to date in your MyCharlotte portal to receive text updates. 
  • Family members can also sign up for NinerAlerts by texting 67283 with the keyword UNCCharlotteAlerts to receive text alerts.
• The LiveSafe app is a free app designed to help students stay safe on campus. When you download the app, create your free account and select UNC Charlotte as your institution of choice. One key feature of the LiveSafe app allows you to call or text Police and Public Safety 24/7. 

The Office of Adult Students and Extended Services (OASES) offers services to help adult learners reach their academic and career goals. In collaboration with units across campus, OASES provides academic support through advising, programming, scholarships, the 49er Finish Program, and more. 

The Transfer Center provides support and advocacy for ALL transfer students on campus to ensure a seamless transition to the university.  Support for current transfer students is primarily offered through supplemental academic advising and transfer student programs. 

• Supplemental academic advising is available to any student who has questions or needs support with their transfer credits. Current students should email transfercenter@charlotte.edu with questions or to schedule a supplemental advising appointment. 
• The University Transfer Center offers a variety of programs to assist new transfer students in building a supportive network on campus.  Tau Sigma, a national honor society, and ‘Transfer FIT, a transfer seminar course, are two of these programs. Transfer FIT is a 3-credit hour course that begins the week before classes start.  It is designed to help students build community, get acclimated to campus life, and learn lifelong resiliency skills. For more information about these programs, visit transfercenter.charlotte.edu or their office located at 2200 Colvard. 

Veterans Services Office (VSO) serves to support military-affiliated students at UNC Charlotte. VSO helps current and prospective students with the Benefits certification process and much more.

• VSO also offers a space known as the Qutub Veterans Lounge for veteran and active duty students to relax, meet students with shared experiences, and use the amenities it has to offer, like a microwave, coffee station, and refrigerator. Located in Barnard Hall 108, this is a great place for veteran students to study because it is equipped with study desks, white boards, and access to a printer.

Transition & Success Initiatives serves to help students and families transition to UNC Charlotte and experience what Niner Pride means. 

• Gold Rush
  • Gold Rush is UNC Charlotte’s welcome programming that kicks off each semester. All Gold Rush events are free for students and are hosted by departments and organizations across campus. Gold Rush aims to instill a sense of Niner Pride, teach campus traditions, and help students identify resources and get engaged!
• I Am A First-Gen Niner
  • I Am A First-Gen Niner is a collaborative initiative to assist our First-Generation Niners on campus to feel proud of their First-Gen Identity and celebrate them as they pass milestones in their experience as a First-Generation Niner. What's a First-Generation Niner? A First-Generation Niner is a student who is the first in their immediate family to receive a degree from a four-year institution, this means neither their parents nor their guardians received a degree from a four-year institution
• First 49
  • First 49 is the place to find any and all ways to get involved and connected in your First 49 days of the Fall semester. First 49 is for all Niners, new, returning, and transfer. You name it. We have a way for you to find your spaces and places here at Charlotte. 
• Families
  • Transition & Success Initiatives firmly believes that when families are informed and engaged, students benefit. Each of our programs and services strives to keep families up-to-date on Niner Nation and connected to our community. 

The Center for Student Involvement is home to Charlotte’s student engagement opportunities. Located in Student Union 210, the Center for Student Involvement is a great place for student organizations to meet, find resources, and connect with other Niners!

• Student Organizations
  • UNC Charlotte offers over 400 student organizations. These organizations include identity groups, religious organizations, academic/career interests, and many more. If you can’t find an organization that interests you, you can start your own! Visit Niner Engage to discover more student organizations.
  • First-Gen Niners
    • Did you know that UNC Charlotte has a club just for First-Gen Niners? This organization provides resources and support for first-generation students. Visit their Niner Engage page or Linktree to learn how to get involved!
• Student Government Association (SGA) 
  • The Student Government Association (SGA) is the official governing body for UNC Charlotte Students. SGA serves as the voice for students when addressing concerns or advocating for changes in campus policies or facilities. If you are interested in joining SGA, click the “Get Involved” tab under each branch. 
• Campus Activities Board (CAB)
  • The Campus Activities Board (CAB) is the largest student programming organization on campus. Some CAB events include comedy shows, karaoke nights, concerts, and more. Students can get involved with CAB and help plan and facilitate fun, engaging, and educational events.
• Student Involvement Ambassadors
  • Student Involvement Ambassadors are students who can help you find ways to get involved on campus.
  • Students can schedule a consultation with an Ambassador to learn more about involvement opportunities on campus that best fit their interests and goals. To schedule a consultation, email studentinvolvement@charlotte.edu. 

Interested in Going Greek? UNC Charlotte has over 40  Greek Letter organizations that make up five Greek Councils, including the Diversified Greek Council, Independent Greek Council, Interfraternity Council, National Pan-hellenic Council, and Panhellenic Council. Fraternity and Sorority Life provides students with the opportunity to build their leadership skills, experience personal growth, and build bonds to last a lifetime. 

If you’re someone who is excited for self-growth and developing your leadership skills, Venture Outdoor Leadership has involvement opportunities for you! You can build character and develop leadership through an academic minor and individual courses, adventure trips, or employment as an adventure facilitator. 

• Incoming students can participate in Venture Bound, a five-day trip where you will participate in the unique challenge of backcountry travel while meeting other incoming students and experienced student leaders. 

Leadership & Community Engagement (LCE) provides students the opportunity to build leadership skills through programs, retreats, and experiential learning. 

• Emerging Leaders
  • LCE offers a leadership program for first-year, first-time students known as Emerging Leaders. Emerging Leaders provides leadership training and mentorship opportunities. Applications are due by September 30th and the fee to participate is $70.
• Leadership Journey Learning Community
  • If you are interested in building your leadership skills, network, and lasting relationships, LCE has a one-year leadership program for first-year students known as the Leadership Journey Learning Community (LJLC). To be a part of this program, students must be accepted into the university and have completed a housing application. Following the housing application, students must complete the Learning Community Application. All participants will live in Lynch Hall. If a student is already assigned a residence hall, they will be reassigned once they are accepted into the program.
• Leadership Fellows
  • Leadership Fellows helps students interested in developing skills to enter leadership roles through experiential learning, practical applications, and related opportunities. This program is targeted towards upperclassmen (sophomores, juniors, and non-graduating seniors). The program consists of 12 two-hour sessions and a weekend retreat where students will develop advanced leadership skills. Applications are available in March each year for the following fall semester and the fee to participate is $70.   

Scholarships are granted to students either on a merit or need basis. Merit scholarships are awarded to students based on academic, athletic, or artistic achievements. Need-based scholarships are determined based on a student’s Free Application for Federal Student Aid (FAFSA). Unlike loans, scholarships do not have to be repaid. 

• To apply for scholarships offered by UNC Charlotte, you must create a profile in the NinerScholars Portal. This portal will show you the scholarships you are eligible to apply for based on the University’s student information system.

Like scholarships, grants are funding that does not need to be repaid. However, if a student withdraws from school, they may owe a refund.

•  Federal grant funding is determined by the FAFSA. Students who are eligible will receive the Federal Pell Grant. Some students may also be eligible for Federal Work Study (FWS). FWS provides part-time jobs for students to earn money to pay for their educational expenses. The amount of aid received from FWS depends on when you apply, your level of financial need, and UNC Charlotte’s funding level. 
• North Carolina also offers state grants to North Carolina residents based on funding availability and need. These grants are only applicable to students seeking their first undergraduate degree. To check your eligibility, visit the College Foundation of North Carolina website.
• UNC Charlotte offers two need-based grants for students if funding is available. These are State Appropriated Grants and Tuition Assistance Grants. To be eligible for these grants, students must fill out the FAFSA by January 1. 

Loans are funds that students are able to borrow to pay for schooling but must be paid back with interest. 

• Students may be offered federal subsidized or unsubsidized loans as part of their financial aid award. 
  • Subsidized loans are offered to undergraduate students who demonstrate financial need. The federal government will pay the interest on these loans while you are in school and six months after graduating. After the six months, these loans will begin to accrue interest.
  • Unsubsidized loans are offered to undergraduate, graduate, and professional students regardless of financial need. These loans will accrue interest while you are in school and during the six-month period following graduation.
• A student’s parent can also apply for the Parent PLUS Loan. The parent will be responsible for paying this loan back. 
• Students also have the option to take out private education loans. To receive these loans, students will have to apply directly with the private lender of choice. 
• Niner Finances offers a learning module to help you borrow responsibly.

• To be eligible for financial aid, students must fill out the Free Application for Federal Student Aid (FAFSA). When filling out the FAFSA, be sure to enter the UNC Charlotte code (002975) so the school can receive your information. Students must fill out the FAFSA each year if they wish to receive financial aid. 
• Your financial aid offer will be determined by when you submit your FAFSA. To receive your aid offer by April 1st, you must submit the FAFSA by March 1st. Any applications received after March 1st will receive aid offers on a rolling basis. 
• To have your financial aid applied to your student account, you must accept the aid offer through your MyCharlotte portal.

To keep your aid, UNC Charlotte requires undergraduate students to maintain a 2.0 GPA, complete 66.6% of their credit hours, and complete their degree in the maximum time frame.

• UNC Charlotte offers a few different payment options. Payments are due by the date shown on a student’s bill. Students can pay their bill online through their MyCharlotte portal. 
• Students can also sign up for a payment plan. To be on the payment plan, you must enroll by the payment due date. If you wish to enroll for the full academic year, you are only able to enroll during the fall semester. There is a $99 non-refundable enrollment fee associated with the annual payment plan.
  • Students who wish to enroll in the Fall Term Only OR Spring Term Only payment plans will have to pay a $55 non-refundable enrollment fee. The Summer Term Only payment plan requires a $15 non-refundable enrollment fee. 
• UNC Charlotte also offers students the option to pay by mail or in person. Details are available on the Niner Central Payment Options page. 

Students whose financial aid package is greater than their bill may be eligible to receive a refund. The best way to receive your refund is to enroll in direct deposit through your MyCharlotte portal. 

Attend Family Weekend - hosted once each semester, Family Weekend is a great time to plan a visit with your student and attend events hosted by offices on campus, athletic events, and more!

Join the 49er Family Hub - the 49er Family Hub is an online platform used to deliver news, information on events, and fun articles related to campus life.  There is even a community designed specifically for First-Generation families!

Join the Niner Nation Family Association - also known as NNFA, this association comes with exclusive content and priority event registration.  You can join through the 49er Family Hub!

In addition to these tips, the Family and Supporter Engagement Team also has put together a Family Guide which includes even more information for families and student supporters.  

Hire-A-Niner is UNC Charlotte’s job search portal for students. Through Hire-A-Niner, students can find on or off-campus jobs, internship opportunities, co-op’s, and federal work-study jobs. You can also find a calendar of events hosted by the Career Center or employers. 

• Students can also make an appointment with a member of the Career Center staff through Hire-A-Niner. These appointments include career coaching, interview practice, and career assessments. 

If you need quick help, the Career Center offers drop-in hours. Drop-ins are usually 10-15 minutes and are offered in-person and virtually. Students DO NOT need an appointment for a drop-in. Drop-in hours are from 10:00 am-3:00 pm Monday through Friday.

• The services offered for drop-ins are listed below:
  • Resume and cover letter review
  • Interview tips
  • LinkedIn profile building and review
  • Hire-A-Niner 
  • Internship/Co-op search
  • Part-time/on-campus job search
  • Job search strategy
  • Grad school planning
  • Networking with professionals

• Have an interview or event coming up and need something to wear? The Career Center has a Professional Clothing Closet for students!
  • Students can visit the professional clothing closet during drop-in hours from 10:00 am-3:00 pm, Monday through Friday. There is no fee associated with using the professional clothing closet. Students are able to keep the clothing they receive, no need to return.
• IRIS is a Professional Photo Booth that students can also use during drop-in hours. There is studio quality lighting and with each session you receive 3 photos and editing capabilities.