Toolkit

• Niner Central is the central student services center on campus. They provide many resources including financial aid and billing, student accounts, registration resources, and more.
• When you visit the Niner Central website, you will find information on class registration. This includes how to register for classes, when to register, registration holds, course prerequisites, and course waitlists. You will also find information on how to add or drop classes to or from your course schedule.
• Niner Central also provides a Registration Resources page to answer any questions you may have about advising, changing your major, exam schedules, and class schedules. This page includes information on Schedule Wizard, a helpful tool to help you plan your course schedule and register for classes.

• The University Center for Academic Excellence, commonly referred to as the UCAE provides FREE academic support services to help students succeed in their courses.
• Through the UCAE, undergraduate students can schedule one-on-one or small group tutoring appointments, attend drop-in tutoring sessions, or seek 24/7 support through Tutor.com.
• The UCAE also offers course support through Peer Assisted Learning (PAL) which are peer-led, structured group study sessions that are paced along with the course.
• The UCAE also offers learning strategies support for topics like time management, managing procrastination, and study strategies. Students can attend workshops or schedule one-on-one consultations to help students develop effective and sustainable study habits.
• If students are looking for academic support for the whole semester, they can be paired with a peer academic coach called a Success Guide who will check-in with them throughout the semester or join an Accountability Group for recurring structured, individual work time. 

• The Writing Resource Center offers individualized writing support for students in any major. Students can schedule a 45-minute appointment to take place in person or via Zoom with a writing tutor.
• For students with busy schedules, the Writing Resource Center also offers E-Tutoring. With E-Tutoring, you do not have to meet with a tutor in person or via Zoom. To use E-Tutoring, students schedule an hour appointment and upload a copy of their writing, and during that hour, a tutor will review the student's work and send a feedback letter to the student at the end of the hour.
• The Writing Resource Center also provides writing resources to help students with the writing process, grammar, and style, and writing for specific genres. 

• The Language Resource Center helps students develop language skills and offers tutoring services for select languages.
• Drop-in tutoring services are available for certain languages at specified times on the Language Resource Center website.
• Tutoring appointments for specific languages are available through the UCAE. 

• The Math Learning Center offers FREE drop-in tutoring services to students of any major. Check out their website for information on drop-in tutoring services.
• The Math Learning Center has a drop-in schedule that students can refer to when seeking tutoring assistance.

• Atkins Library offers a variety of tools and resources varying including study rooms and spaces, checking out and requesting books and materials, help with research and writing needs, technology and equipment needs, archives and rare books, and much more!
• Their hours for community members are 7:30 AM and 10:00 PM Monday through Friday; 10:00 AM to 10:00 PM on Saturdays; and 11:00 AM to 10:00 PM on Sundays.
  • UNC Charlotte IDs are required from 10:00 PM to 7:30 AM
  • Daily updates on hours of Atkins and other sections can be found here.

The Center for Counseling and Psychological Services (CAPS) offers a variety of services centered around mental health and wellbeing.

• Individual Access Appointments
  • To make an appointment, CAPS is now utilizing a same-day access model. Before determining what services are best suited for a student's needs, students will now set up an access appointment., “To meet with a counselor, you can stop by their office or call 704-687-0311 (to meet virtually) from Monday to Thursday from 9:00 AM-11:30 AM and 1:30 PM-4:00 PM.
  • This access appointment will last between 15-20 minutes and is focused on assessing student needs, addressing immediate concerns, and providing recommendations for services which may include short-term individual counseling
• Group Counseling
  • CAPS also offers group counseling for students, including groups aimed at specific aspects of their identity.
  • CAPS offers a community drop-in space specifically for First-Gen students to foster conversations around navigating UNC Charlotte as a First-Gen Niner. These sessions take place once a month. Visit the Group Counseling tab to learn more about the First-Gen Niner support group.
• Workshops
  • Students also have the opportunity to attend workshops hosted by CAPS that are designed to help students build skills to address common concerns.
  • CAPS offers drop-in workshops (which do not require any registration or prior appointment with CAPS) as well as multi-session workshops. To participate in the multi-session workshops, students must attend a same-day access appointment with a CAPS clinician to ensure the workshops are able to address the student's needs.
• Integrated Care
  • Integrated Care is here to address student needs by connecting them with campus and community resources.
  • Return to Campus: Integrated Care offers assistance coordinating care and developing wellness plans for those students re-entering Charlotte after leave due to a withdrawal for extenuating circumstances, and/or other health & wellness related issues.
  • The Center for Integrated Care maintains two awesome databases for community referrals, ShrinkSpace and ThrivingCampus. Both ShrinkSpace and Thriving Campus allow students to connect with off-campus providers by identifying their own specific needs and preferences. Referrals are customized and students can access the providers on their own, when they are ready to begin services.
  • You can schedule an appointment through the online scheduling platform, or call 704-687-1045 during our business hours, 8:00 a.m. to 5:00 p.m. Monday through Friday. Appointments are typically scheduled in advance, though they hold a limited number of same-day (drop-in) appointments to meet the needs of students; drop-in appointments are available by calling the front desk.

Crisis Assistance

• If you are experiencing a crisis or life-threatening emergency, call 911, go to a local emergency hospital, or call campus police at 704-687-2200.

Services

• Student Health, located in the Waddell Center for Student Health and Wellbeing, offers a variety of services to students, some of these include medicine, pharmacy, and nutrition services.  Most services are covered by the student health fee, however, there may be an additional cost for some services, such as lab testing and X-rays. 

Insurance

• Students are required to have health insurance. Students may remain on their parent's plan, purchase an individualized plan, or purchase the university Student Health Insurance Plan (SHIP). The insurance is automatically billed to the student’s tuition account until action is taken. Students must waive or enroll in this plan at the beginning of the Fall and Spring semesters. For assistance with insurance please contact Student Health, 704-687-7435. 

Immunization

• North Carolina requires students entering college to submit a certificate of immunization that documents their compliance with all the required immunizations.  Steps to submitting this documentation can be found on the immunization page of the student health website. Students will receive communication on compliance, please reach out to our immunization team for additional questions. 

Pharmacy

• Student Health offers a pharmacy on-campus, which accepts most major insurances. Students can have prescriptions transferred, and our pharmacy team can assist in this process. In addition to prescription medications, the pharmacy stocks over-the-counter medications.  

How to make an appointment

• Students are required to have appointments to visit the Student Health Center. Students can schedule appointments to the student health portal, call student health (704)-687-7400,  or stop by the office.

• The Center for Wellness Promotion (CWP) is here to help students make informed choices regarding their personal health and wellbeing. They can address issues such as alcohol, tobacco, and other drugs (ATOD) prevention, substance misuse recovery, sexual health, sexual and relationship violence prevention, and many other wellness issues students may face.
• Students can schedule an appointment to meet with a member of the CWP Staff. For more information on scheduling an appointment specific to your needs, visit their website.
• Students are able to get involved through volunteering with the CWP in a number of ways. Opportunities include volunteering as part of NAV (Niners Against Violence), sober tailgate events, Wellness Welcome Back in the Fall, Wellbeing Block Party in April, as well as, other wellness events and programs.
• Students are also able to apply for a student staff position to become a Wellness Peer Health Educator. Opportunities are available each semester; check here for more information. If selected, students become NASPA-certified as a Peer Educator.

UREC is Charlotte’s state-of-the-art recreation center. With five floors and two pools, there is something for every student to stay active.

Group fitness

• At UREC, students can take group fitness classes for free. Group fitness classes are drop-in only, meaning students do not have to register for classes in advance. You can find the weekly schedule for group fitness classes here. 

Intramural and club sports

• Students can join intramural and club sports through UREC. These teams are a great way for students to get involved and play a sport they love without the commitment of being a student-athlete. 

Demonstration kitchen

• UREC also offers a demonstration kitchen for students to learn their way around the kitchen. Located on the third floor, the demo kitchen offers classes and workshops for students to learn easy, fun, and nutritious recipes.

Niner Finances is a great resource to help students navigate their finances. Niner Finances offers a variety of resources depending on a student's needs. 

• Learning Modules
  • On their website, students have access to FREE learning modules. These modules are designed to help students learn about topics like financial literacy, budgeting, and student loans. New modules are also added throughout the year as they are completed. 
• Presentations / Workshops
  • Students can invite Niner Finances to speak to their club or organization about a variety of topics such as budgeting, credit, saving and investing, etc. Scheduling is available here.
• Individual Coaching Sessions
  • Students can schedule an individual coaching session with a member of the Niner Finances team. These sessions aim to help students develop skills, adjust financial behavior, and learn financial literacy. These sessions are free for students.
• Volunteer Income Tax Assistance (VITA)
  • Niner Finances coordinates tax preparation assistance allowing students an opportunity to learn how to prepare taxes and volunteer to support the campus community as well as to receive free tax assistance themselves.  You cannot schedule this through a traditional appointment with their team, however, you can receive more information here. 

• Student Assistance and Support Services (SASS) provides assistance to students who may be facing concerns or challenges that are impacting their academic or personal success.
• Some of the services offered by SASS include absence verification, care and concern meetings, the Swipe Out Hunger program, withdrawal services, and more.

The Office of Disability Services determines accommodations for students with disabilities, including housing accommodations, classroom accessibility, testing accommodations, and more. 

• To access services, students will need to initiate this process by submitting documentation to provide information about their disability.
• Students can learn more about the services offered and the steps to access these services by visiting the 'Student Services' tab on the Office of Disability Services website. 

Safety and Security serves to engage with the campus community with protection, health, and safety. Safety and Security is made up of five divisions: Environmental Health & Safety, Police & Public Safety, Emergency Management, Threat and Management, and Demonstration Activity Resource Team. 

• NinerAlerts are UNC Charlotte's main way of communicating threats to campus safety or operations to students. These alerts can be sent via University email, text message, digital screen take-over, social media, and/or alert sirens. Safety and Security will always send a NinerAlert to your University email address, but only utilizes the other methods dependent on the situation. Make sure your phone number is up to date in your MyCharlotte portal to receive text updates. 
  • Family members can also sign up for NinerAlerts by texting 67283 with the keyword UNCCharlotteAlerts to receive text alerts.

The LiveSafe app is a free app designed to help students stay safe on campus. When you download the app, create your free account, and select UNC Charlotte as your institution of choice. On the app, you can call or text Police and Public Safety 24/7. 

The Office of Adult Students and Extended Services (OASES) The OASES helps adult learners reach their academic and career goals. In collaboration with units across campus, OASES provides academic support through scholarships, the 49er Finish Program, and the adult student survival guide.

The Transfer Center provides support and advocacy for ALL transfer students on campus to ensure a seamless transition to the university.  Support for current transfer students is primarily offered through supplemental academic advising and transfer student programs. 

• Supplemental academic advising is available to any student who has questions or needs support with their transfer credits. Current students should email transfercenter@charlotte.edu with questions or to schedule a supplemental advising appointment. 
• The Transfer Center offers a variety of programs to assist new transfer students in building a supportive network on campus. Tau Sigma, a national honor society, and Transfer FIT, a transfer seminar course, are two of these programs. Transfer FIT is a 3-credit hour course that begins the week before classes start. It is designed to help students build community, get acclimated to campus life, and learn lifelong resiliency skills. For more information about these programs, visit transfercenter.charlotte.edu or their office located at 2200 Colvard. 

Military & Veteran Services (MVS) serves to support military-affiliated students at UNC Charlotte. MVS helps current and prospective students with the benefits certification process and much more.

• MVS also offers a space known as the Qutub Veterans Lounge for veteran and active duty students to relax, meet students with shared experiences, and use the amenities it has to offer, like a microwave, coffee station, and refrigerator. Located in Barnard Hall 108, this is a great place for veteran students to study because it is equipped with study desks, white boards, access to a printer as well as a microwave, coffee service, a refrigerator, and much more.   

First Year Transition Programs offers First-Generation Student Support through a collaborative effort between various departments on campus to support the academic and social growth of First-Gen students at Charlotte. This initiative cultivates a sense of community in our First-Generation population by offering support services, social events, and much more! The office also oversees Tri-Alpha, the honor society for First-Gen students!

FYTP also offers various support programs and opportunities for students to succeed at Charlotte.

• University Transition Opportunities Program (UTOP) is a summer transition program to help underrepresented students transition from high school to college. During a six-week summer program, students will enroll in classes totaling 7 credit hours, learn about campus resources, make connections with other students, and receive academic support throughout their first year at Charlotte.
• Forty-Niner Intensive Transition Program (FIT), a unique summer bridge experience designed to help students feel confident and connected as they begin their college journey. FIT provides an opportunity to meet other incoming students, build academic skills, and explore valuable campus resources. By joining a vibrant community, FIT students gain the support they need to thrive academically, socially, and personally.
• Learning Communities (LC): At UNC Charlotte, an LC is a group of students that takes at least one class together in the fall and one class together in the spring. LCs also:
  • Are organized around the students’ college, major, or area of interest
  • Have an assigned peer mentor (usually a past participle of the LC)
  • Provide students with extracurricular opportunities throughout their first year
• Prospect For Success Program (PFS) is UNC Charlotte’s plan to engage undergraduate students in a potentially life-changing opportunity for personal and professional growth. Check out the website here for more information!

• Meals: Use your meal plan to eat in the dining halls
• Declining Balance (DB): a prepaid debit account that students can use at retail dining options on campus, on-campus food trucks, campus convenience stores, and athletics concessions
• Optional Dining Account (ODA) ODA is a dining debit account that can be used at all campus dining locations, including convenience stores and the Sovi Market. It is typically used by students living in on-campus apartments, Greek Village, commuters, or those who have used up their DB.

Meal Plan Options: Meal plans are offered based on student type 

• Daily Plans: First-year students living on campus are required to get daily plans that offer unlimited meals and Declining Balance
• Block Meal Plans are required for upperclassmen living in Holshouser, Hunt, Sanford, Scott, and the suites in Belk, Hawthorn, Laurel, Levine, Lynch, Miltimore, Oak, Wallis, and Witherspoon. They are also available to commuters and students in housing where a meal plan is not required. These plans include a limited number of meals along with Declining Balance.
• Straight DB: Students who are not living in meal plan-required housing and commuters can choose Straight DB, which is a plan that only offers Declining Balance.

Dining Halls offer an all-you-care-to-eat atmosphere 

• Sovi Dining, located in South Village Crossing, accepts meal plans, declining balance, and credit or debit card options.
• Social 704, located in the Popp Martin Student Union, accepts meal plans, declining balance, and credit or debit card options.

Retail Dining: UNC Charlotte offers a variety of retail dining options across campus, including Panda Express in the Cone Center, Bojangles in the Popp Martin Student Union, and Chick-fil-A in Prospector.

Food Trucks: UNC Charlotte has food trucks on campus. Most food trucks accept declining balance.

Transition & Belonging Programs are initiatives, events, and opportunities dedicated to ensuring all UNC Charlotte students feel a sense of belonging at the start and through their Niner experience. We have Gold Rush and I Am A First-Gen Niner programs to assist students in finding their people, and their community as they transition to and through their time here.

• Gold Rush
  • Gold Rush is UNC Charlotte’s welcome programming that kicks off each semester. All Gold Rush events are free for students and are hosted by departments and organizations across campus. Gold Rush aims to instill a sense of Niner Pride, teach campus traditions, and help students identify resources and get engaged!
• I Am A First-Gen Niner
  • I Am A First-Gen Niner is a collaborative initiative to assist our First-Generation Niners on campus! Our mission is for First-Gen Niners to be proud of their identity and celebrate them as they pass milestones in their experience. What's a First-Generation Niner? A First-Generation Niner is a student who is the first in their immediate family to receive a degree from a four-year institution, this means neither their parents nor their guardians received a degree from a four-year institution.
  • IAmAFirstGenNiner carries out initiatives to continue supporting First-Generation Niners. Some events include First-Gen Week, First-Gen Appreciation Day, First-Gen Grad Celebration, monthly meetups, and more! Don’t miss out on any of our programming, sign up for our Newsletter to stay up to date. 

The Center for Student Involvementis home to Charlotte’s student engagement opportunities. Located in Student Union 210, the Center for Student Involvement is a great place for student organizations to meet, find resources, and connect with other Niners! 

Student Organizations 

• UNC Charlotte has more than 400 student organizations. These organizations include identity groups, religious organizations, academic/career interests, and many more. If you can’t find an organization that interests you, you can start your own! Visit Niner Engage to discover more student organizations.

  • First-Gen Niners: Did you know that UNC Charlotte has a club just for First-Gen Niners? This organization provides resources and support for First-Generation students. Visit their Niner Engage page or Linktree to learn how to get involved!

Student Government Association (SGA) 

• The Student Government Association (SGA) is the official governing body for UNC Charlotte Students. SGA serves as the voice for students when addressing concerns or advocating for changes in campus policies or facilities. If you are interested in joining SGA, click the “Get Involved” tab under each branch. 

Campus Activities Board (CAB) 

• The Campus Activities Board (CAB) is the largest student programming organization on campus. Some CAB events include comedy shows, karaoke nights, concerts, and more. Students can get involved with CAB and help plan and facilitate fun, engaging, and educational events.

Student Involvement Ambassadors 

• Student Involvement Ambassadors are students who can help you find ways to get involved on campus. Students can schedule a consultation with an Ambassador to learn more about involvement opportunities on campus that best fit their interests and goals. To schedule a consultation, email studentinvolvement@charlotte.edu. 

Interested in Going Greek? Interested in Going Greek? UNC Charlotte has over 40 Greek Letter organizations that make up five Greek Councils, including the Diversified Greek Council, Independent Greek Council, Interfraternity Council, National Panhellenic Council, and Panhellenic Association. The Office of Fraternity and Sorority Life provides students with the opportunity to build their leadership skills, experience personal growth, and build bonds to last a lifetime. 

If you’re someone who is excited for self-growth and developing your leadership skills, Venture Outdoor Leadership has involvement opportunities for you! You can build character and develop leadership through an academic minor and individual courses, adventure trips, or employment as an adventure facilitator. 

• Incoming students can participate in Venture Bound, a five-day trip where you will participate in the unique challenge of backcountry travel while meeting other incoming students and experienced student leaders.
  • Students can receive two credit hours upon completion.
  • Venture Bond's five-day trip costs $300, students can receive grants and reduced rates to fund this experience. Check Venture Bound’s website for updated timelines for registration and financial assistance. 

Leadership & Community Engagement  provides students the opportunity to build leadership skills through programs, retreats, and experiential learning. 

Emerging Leaders 

• Emerging Leaders provides leadership training and mentorship opportunities for first-year students, maximizing the ability of these individuals to succeed and contribute to UNC Charlotte as student leaders in the coming years. Applications open in the Fall and are due by September 30th. The fee to participate is $75.

Leadership Journey Learning Community (LJLC) 

• If you are interested in building your leadership skills, network, and lasting relationships, LCE has a one-year leadership program for first-year students known as LJLC. To be a part of this program, students must be accepted into the university and have completed a housing application. Following the housing application, students must complete the Learning Community Application. All participants will live in specified LC residence halls. If a student is already assigned a residence hall, they will be reassigned once they are accepted into the program.

Leadership Fellows

• Leadership Fellows helps students interested in developing skills to enter leadership roles through experiential learning, practical applications, and related opportunities. This program is targeted towards upperclassmen (sophomores, juniors, and non-graduating seniors). The program consists of 12 two-hour sessions and a weekend retreat where students will develop advanced leadership skills. Applications are available in March each year for the following fall semester and the fee to participate is $75.     

Student Achieving First-Year Excellence (SAFE)

• The Student Achieving First-Year Excellence (SAFE) program is a peer mentoring program designed to help first-year students succeed during their first-year at Charlotte. SAFE is open to all first-year students despite its unique focus on students from historically marginalized backgrounds. This program serves to ease the transition from high school to college by helping minimize barriers through the promotion of Charlotte support services, peer mentoring, and secondary academic advising.

PMSU is the community center of the University, part of the Division of Student Affairs. Originally opening its doors in 2009, it is the home for various things like the dining options and the Center for Student Involvement.

• Union Theater
  • There is a movie theater inside of PMSU! To view what is being shown, visit the union theater website or check the showings out on NinerEngage.
• Campus Bookstore
  • Barnes & Noble operates the bookstore for UNC Charlotte. Additionally in this bookstore you can find official 49er apparel, books for purchase, gifts, convenience items, and software and computer accessories.
• NinerTech Store
  • The store offers the latest technology at competitive prices
  • The NinerTech store operates as a nonprofit and is here to support you with skilled staff for all your hardware and software support needs.
• Mail & Package Station
  • Temporarily located in Student Union Room 123
  • Be sure to check the website for updated locations!
• 49er Card and Meal Plans Office
  • The 49er Card and Meal Plans Office can assist you with setting up your mobile 49er ID and if you need help with adding money to your 49er card.
  • The hours of operation are Monday through Friday, 8:30 AM-5:00 PM.
• Beauty Salon
• OM Hair Salon is a full-service hair salon operating out of the Student Union.
• Hours:
  • Sunday: Closed
  • Monday: 11:00 AM-5:00 PM
  • Tuesday: 12:00 PM-7:00 PM
  • Wednesday: 11:00 AM-5:00 PM
  • Thursday: 12:00 PM-7:00 PM
  • Friday: 11:00 AM-5:00 PM
  • Saturday: By appointment only
• Art Gallery
  • The Art Gallery features artwork from students, staff, and faculty. The Art Gallery strives to showcase unique work that represents UNC Charlotte, provide a welcoming atmosphere, promote creative processes on campus, and curate exhibits that enhance students.
  • The hours of operation are from 10:00 AM-9:00 PM.
  • If you are interested in exhibiting at the Art Gallery, you can submit a proposal. 

There are rooms and lounges across campus to provide spaces for students to meditate, sleep, study, eat, and more. 

• Atkins Library offers reservable study rooms and spaces. Sound designated floors and spaces are on the Ground, First, Second, and Third Floors. Utilize the link to learn more about what each floor offers.
• Popp Martin Student Union (PMSU) offers seating and dining for students. Each floor has designated tables, chairs, and couches for students to utilize. PMSU has floor plans that have information about where their seating, dining, and other spaces are located.
• The Cone Center features the Cone Plaza, Northeast Lounge, and After Hours, all of which are common areas for students to relax, study, eat, and/or meet up with friends.
• The University for Academic Excellence (UCAE)  offers a space catered for students who are seeking a comfortable space to study with academic support.
• The Dubois Center is our UNC Charlotte Center location that offers student lounges that offer comfortable seating, desk space vending, and a kitchenette. It provides UNC Charlotte with an enduring presence in the city’s business and cultural district, bringing the University’s considerable intellectual resources to the heart of the Charlotte community. Be sure to bring your university ID and driver’s license!

Scholarships are granted to students either on a merit or need basis. 

• Merit scholarships are awarded to students based on academic, athletic, or artistic achievements. 
• Need-based scholarships are determined based on a student’s Free Application for Federal Student Aid (FAFSA). Unlike loans, scholarships do not have to be repaid. 

To apply for scholarships offered by UNC Charlotte, you must create a profile in the NinerScholars Portal. This portal will show you the scholarships you are eligible to apply for based on the University’s student information system.

Grants, similar to scholarships,  are funding that does not need to be repaid. However, if a student withdraws from school, they may owe a refund.

• Federal grant funding is determined by the FAFSA application. Students who are eligible will receive the Federal Pell Grant. Some students may also be eligible for Federal Work Study (FWS). FWS provides part-time jobs for students to earn money to pay for their educational expenses. The amount of aid received from FWS depends on when you apply, your level of financial need, and UNC Charlotte’s funding level. 
• North Carolina also offers state grants to North Carolina residents based on funding availability and need. These grants are only applicable to students seeking their first undergraduate degree. To check your eligibility, visit the College Foundation of North Carolina website.
• UNC Charlotte offers two need-based grants for students if funding is available. These are State Appropriated Grants and Tuition Assistance Grants. To be eligible for these grants, students must fill out the FAFSA by January 1. 

Loans are funds that students are able to borrow to pay for schooling, but must be paid back with interest. 

• Students may be offered federal subsidized or unsubsidized loans as part of their financial aid award. 
  • Subsidized loans are offered to undergraduate students who demonstrate financial need. The federal government will pay the interest on these loans while you are in school and six months after graduating. After the six months, these loans will begin to accrue interest.
  • Unsubsidized loans are offered to undergraduate, graduate, and professional students regardless of financial need. These loans will accrue interest while you are in school and during the six-month period following graduation.
  • A student’s parent can also apply for the Parent PLUS Loan. The parent will be responsible for paying this loan back. 
  • Students also have the option to take out private education loans. To receive these loans, students will have to apply directly with the private lender of choice. 
    • Niner Finances offers a learning module to help you borrow responsibly.

To be eligible for financial aid, students must fill out the Free Application for Federal Student Aid (FAFSA).

•  When filling out the FAFSA, be sure to enter the UNC Charlotte code (002975) so the school can receive your information. Students must fill out the FAFSA each academic year if they wish to receive financial aid. Your financial aid offer will be determined by when you submit your FAFSA. To receive your aid offer by April 1st, you must submit the FAFSA by March 1st. Any applications received after March 1st will receive aid offers on a rolling basis. To have your financial aid applied to your student account, you must accept the aid offer through your MyCharlotte portal.

To keep your aid, students must maintain Satisfactory Academic Progress (SAP). UNC Charlotte requires undergraduate students to maintain a 2.0 GPA, complete 66.6% of their credit hours, and complete their degree in the maximum time frame.

• UNC Charlotte offers a few different payment options. Payments are due by the date shown on a student’s bill. Students can pay their bill online through their MyCharlotte portal. 
• Students can also sign up for a payment plan. To be on the payment plan, you must enroll by the payment due date. Students who wish to enroll must enroll for each term. Fall and Spring Term Only payment plans will have to pay a $50 non-refundable enrollment fee. The Summer Term Only payment plan requires a $15 non-refundable enrollment fee. 
• UNC Charlotte also offers students the option to pay by mail or in person. Details are available on the Niner Central Payment Options page. 

Students whose financial aid package is greater than their bill may be eligible to receive a refund. The best way to receive your refund is to enroll in direct deposit through your MyCharlotte portal. 

Attend Family Weekend - Family Weekend is a great time to plan a visit with loved ones and attend events hosted by offices on campus, athletic events, and more!

Join the 49er Family Hub - the 49er Family Hub is an online platform used to deliver news, information on events, and fun articles related to campus life. There is even a community designed specifically for First-Generation families!

Join the Niner Nation Family Association - also known as NNFA, this association comes with exclusive content and priority event registration. Your parent or supporter can join through the 49er Family Hub!

• Learn the Lingo - universities can be full of acronyms and nicknames for everything from buildings to classes. Learning the lingo used around campus can help build that connection with your student!
• Plan a campus visit for your parent or supporter to see where you attend classes, enjoy spending time, and love to eat.
• Be open to a change in communication - while you adjust to a new schedule each semester, this could mean adjusting how often you are available for home visits, phone calls, and texting. Figuring out a pattern of communication that works for both you and your supporter can be helpful!

Hire-A-Niner Hire-A-Niner is UNC Charlotte’s job search portal for students. Through Hire-A-Niner, students can find on or off-campus jobs, internship opportunities, co-op’s, and federal work-study jobs. You can also find a calendar of events hosted by the Career Center or employers. 

• Students can also make an appointment with a member of the Career Center staff through Hire-A-Niner. These appointments include career coaching, interview practice, and career assessments. 

If you need quick help, the Career Center offers drop-in hours. Drop-ins are usually 10-15 minutes and are offered in-person and virtually. Students DO NOT need an appointment for a drop-in. Drop-in hours are from 10:00 AM - 3:00 PM Monday through Friday.

• The services offered for drop-ins are listed below:
  • Resume and cover letter review
  • Interview tips
  • LinkedIn profile building and review
  • Hire-A-Niner 
  • Internship/Co-op search
  • Part-time/on-campus job search
  • Job search strategy
  • Grad school planning
  • Networking with professionals

• Have an interview or event coming up and need something to wear? The Career Center has a Professional Clothing Closet for students!
  • Students can visit the professional clothing closet during drop-in hours from 8:30 AM - 4:00 PM, Monday through Friday. There is no fee associated with using the professional clothing closet. Students are able to keep the clothing they receive, no need to return.
• IRIS is a Professional Photo Booth that students can also use during drop-in hours. There is studio quality lighting and with each session you receive 3 photos and editing capabilities.

Niner Transit bus service is fare-free for students, faculty, staff, and visitors; no UNC Charlotte ID is required to ride.

• The bus operates every day except holidays and when the University is closed.
• You can track where the Niner Transit will be online with Niner Paratransit Tracking or the Passio GO! Mobile app. Each tracking service will tell you arrival predictions, schedules and service alerts.

• Niner Paratransit is our disability transport for those with mobility impairments who are registered for the service.
• Disability transport must be prearranged. Requests are processed and scheduled quickly, usually within 24 hours.
• Niner Paratransit is also available to those who need assistance on a temporary basis (such as recent surgery, lower limb injuries, visual impairments or chronic diseases that impact stamina)
• Medical Verification Form
• Scheduled Transport Request

• Lime provides the campus with affordable, short-term bike and e-scooter rentals.
• Simply download the Lime app to set up your new account with your @charlotte.edu email address. Users with existing Lime accounts must sign in with their University email to receive reduced-rate pricing.
• Find an available vehicle near you using the app’s GPS map, then scan the vehicle’s QR code to begin your ride.
• Bike lockers, available to anyone with a valid full-year UNC Charlotte parking permit, are located in Union Deck, CRI, North, and South Village parking decks and Lot 27. There is a $15 per semester or $40 per year charge to those who do not have a valid, full-year UNC Charlotte parking permit.
• Fill out and return the Bicycle Locker Rental and Policy Form to get started.

• Light Rail is a consistent alternative to driving and parking on and off campus.
• The LYNX Blue Line connects UNC Charlotte with the neighborhoods and business districts from University City to uptown to as far south as Pineville.
• UNC Charlotte students automatically have the CATS All-Access Pass, offering unlimited rides on all Charlotte Area Transit System (CATS) buses, streetcars, airport sprinter and LYNX light rail. You must download the CATS-Pass app. Your All-Access Pass will appear in the “Wallet” section of the app.

• Students can schedule one shopping appointment a week through the Food Pantry Shopping Appointment form. This form opens every Sunday at 7:00 AM. When you arrive at the pantry, bring your student ID for check-in. If you miss your appointment, you will be unable to shop from the pantry that week. Students who are considered repeated no-shows will receive communication from Niner Pantry and may lose their eligibility for the rest of the semester. Students are encouraged to bring reusable bags and will receive an extra snack of their choice if they do so.
• Summer 2025: The Jamil Niner Student Pantry is open during the spring semester to registered UNC Charlotte students and current employees on Wednesdays from 11:00 a.m. - 4:30 p.m. If you are not enrolled in Summer 2025 courses but need food assistance, please review local community food resources for support.